Why Don't Car Shipping Companies Give an Exact Date for Pick-Up?

08/21/2012

In most situations, your car shipping company will give a 3-day window for pick-up rather than an exact date. And while it may not be convenient for you, it does keep the cost of shipping your car lower.

How Does a 3-Day Window Keep Down Car Shipping Costs?

Car carriers are on the road almost constantly to make use of their most expensive asset: the truck. The more they can work a truck, the more cheaply they can afford to transport cars. However, with the trucks constantly on the road, any delays, such as a paperwork problem at pick-up, a late customer, a flat tire, or long weigh station lines, can delay your exact pick-up date.

That is why you should be skeptical of a car shipping company that gives you an exact pick-up date. Most reputable companies give a 3-day window for pick-up and will inform you of any delays ahead of time.

Get Guarantees in Writing

If a car shipping company does promise an exact pick-up date, you should get it in writing. Plus you want it to include the remedy they offer if the pick-up is not made on the specified date. Some possible remedies include a discount, no fee for cancellation, or rental car reimbursement. Once your car is picked up, your car shipping company should give you a fairly accurate date for delivery.

If it is critical that you have an exact date for pick-up, ask your car shipping company about dropping off your vehicle at a terminal, which typically involves an additional charge. A terminal stores your car until the car carrier picks it up.

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